Elearning FAQ

When the lecturer stops and starts the Zoom session multiple times this leads to multiple recording segments which will then result in the first segment being pushed to Listen Again. This may be the wrong recording or only part of the lecture. In this case you will receive an email as follows:

This is an automated email from Listen Again, regarding the following teaching event:

Type:                Lecture/Class/Lab

Module:            ######

Date:                ######

Zoom ID:          ### #### ####

Whilst importing your Zoom session into Listen Again (Panopto) we identified that the recording was split into multiple segments, we have imported each segment separately and have listed them below. Listen Again can only present a single recording segment to students, and so we have defaulted to the first of these.

1 - Date -link to recording - Presented in Listen Again

2 - Date - link to recording

From here, you may:

- If we have linked Listen Again to the correct recording segment then there is no further action required. Alternatively, you may:

- Swap the recording in Listen Again so that it points to a different recording, see http://www1.essex.ac.uk/it/docs/help/listen-again-swap-a-recording.pdf

- Join multiple recording segments together, see https://support.panopto.com/s/article/Add-Clips-Splicing

Related Frequently Asked Questions (FAQs):

What causes a Zoom recording to be split into multiple segments?

This is usually due to the host leaving the session and rejoining, or the host intentionally stopping and resuming cloud recording.

What's the best way to ensure that private discussion or other sensitive content isn't recorded?

Recording will automatically stop when the host leaves the Zoom session. To prevent recording during a Zoom session we recommend the use of Zoom's pause/resume functionality, see https://support.zoom.us/hc/en-us/articles/203741855-Cloud-recording#h_7420acb5-1897-4061-87b4-5b76e99c03b4

Why aren't the recording segments joined automatically?

The host may have split the session into multiple segments intentionally, for example to have a private post-lecture discussion with an indvidiual student. It's also easier to join multiple recordings in Panopto than it is to split one into multiple parts.

If you have questions about this import, or encounter problems with the recording. Please contact the Learning Technology Team, at ltt@essex.ac.uk.