Operations Management is the management of the resources and processes that create and supply the services and/or products of an organization or function. As such Operations Management is relevant to all sectors and most functions within an organization. This module will equip students with the skills to manage operations in a sustainable way that helps deliver the triple bottom line or people, planet and profit.
The module introduces a range of models that help students manage a range of operations from high volume batch processing to low volume bespoke businesses. It considers both production and service organizations and address the increasing blurring of the distinction between the two.
Aims
To develop an understanding of how to design, manage, measure and improve the operations of an organization in a sustainable manner
Learning Outcomes
On successful completion of the module, students will be able to:
Determine the effect that operations can have on the sustainability of an organization
Critically examine the main performance objectives of operations as they apply to all organizations
Design processes appropriate for the product or service being delivered
Critically assess and select appropriate planning and control tools for an organization
Assess and select appropriate process improvement methods for organizations
The module introduces a range of models that help students manage a range of operations from high volume batch processing to low volume bespoke businesses. It considers both production and service organizations and address the increasing blurring of the distinction between the two.
Aims
To develop an understanding of how to design, manage, measure and improve the operations of an organization in a sustainable manner
Learning Outcomes
On successful completion of the module, students will be able to:
Determine the effect that operations can have on the sustainability of an organization
Critically examine the main performance objectives of operations as they apply to all organizations
Design processes appropriate for the product or service being delivered
Critically assess and select appropriate planning and control tools for an organization
Assess and select appropriate process improvement methods for organizations