Learning and communication skills are critical to personal and professional effectiveness. The first half of this module introduces the students to key skills and techniques needed to build personal impact, influence and effectiveness in dealing with others. It takes the participants from learning about themselves, their capacity to learn, the process they have successfully used in the past to their interest in, and knowledge of, the subject they wish to learn. This module further highlights the notion that in order to succeed the participants must take responsibility and make decisions about their own priorities, time, and resources.

The second half of the module explores the concept of active listening and factors that affect communication. The application of listening and effective communication skills are directed toward building trust and addressing the real concerns of patients.

The module also addresses IT, literature searches and written communication skills